Subsidence
At LCL we have managed to get many people back in there homes quickly following subsidence works to their property.
Challenges faced during these projects can be enormous. Properties all over the UK have been effected, work required varying from property to property. Most home owners have never had to deal with such a large claim/project previously. Added to this, is the need to quickly respond to the crisis caused by a subsidence, so that people can return to there normal day to day lives as quickly as possible minimising any disruption.
Inspite of these intense pressures LCLs commitment to our customers ensures that the policy holder are continuously kept up to date and informed through this process. The number and quality of our craftsmen ensures stripout and reinstatement works are swiftly and efficiently dealt with to the highest standards.
Our intention is to provide you and the customer with a high quality professional service whilst ensuring compliance with all relevant legislation, most significantly CDM 2007 and The Control of Asbestos Regulations 2006.
We believe at LCL we can make a tangible difference. We do not merely process claims but deal with each one on its own merits reflecting the different customer needs and choices and the challenges that lie ahead. This can only be achieved by applying the correct skills and experience.
Throughout our involvement, we will maintain control of indemnity spend by carefully managing the customers expectations and accurately quantifying any variations and preferences. We will ensure that policy terms and conditions are applied in an equitable manner.
With access to a network of over 100 fully vetted contractors across the UK working to agreed programmes, budgets and audited standards you can be assured that repairs will be completed safely, efficiently and to the highest standard.
From the first phone call to the home owner moving back in to the property LCL focus on ensuring complete client satisfaction.
